Server Incident Report: London Region

Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.

We are currently seeing connectivity restored within the London region. Our system engineers remain engaged and are closely monitoring to confirm sustained stability. We appreciate your understanding.

We are currently investigating a major service disruption affecting our London region.

This issue is causing downtime for all servers in this location. Users may experience inability to access services or connect to applications.

Affected servers:

c15.tmdcloud.london c12.tmdcloud.london c11.tmdcloud.london c14.tmdcloud.london uk22.tmd.cloud uk21.tmd.cloud

Our team is aware of the issue regarding our upstream provider and is monitoring the situation closely. We will provide another update as soon as we have more information.