After a careful monitoring period, our technicians have confirmed that the issue is resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologize for any of the inconveniences caused. If you have further issues please don't hesitate to reach out to us.

Our technicians have advised that functionality has returned to normal and the server is fully operational. We understand how important services hosted on this server are and appreciate your patience during this time. We will closely monitor the server to ensure full stability and update this page where required.

We would like to keep you updated with a notice that the infrastructure team is still working on this issue. This page will be updated as soon as possible once there is a substantial update. We would like to thank those effected for their patience, if there is anything we can assist-with in the meantime, please don't hesitate to contact us.

We are aware that customers under server jp10.tmd.cloud may currently be experiencing an interruption affecting all services on the server. Our Infrastructure team is actively investigating the issue and is working with the upstream provider to determine the cause and restore service as quickly as possible. We’ll provide another update as soon as more information becomes available.